• Free delivery worldwide

• 30 days return

• Secure payment

• Free delivery worldwide          • 30 days return

PRIVACY POLICY Lait de Coco Store

The security of your personal details is very important to us. We value our customers and respect your privacy. We collect information about you in an effort to improve your shopping experience and to communicate with you.

What we collect and why
We collect your data in several ways, including when you choose to share it with us and when you shop at our online store. Here we explain what we collect, how we collect it, and why when you visit or make a purchase on our website.

How we obtain technical info
When you visit our website, we automatically collect technical information such as your browser type, operating system, and how you browse or use our website.

Why we obtain and how we use this info
We need this info to protect your data and our website. We also use it to improve your experience and to enhance our products and services. We also use cookies and similar tech to collect data about the pages you access or visit. For more information about the cookies and how we use them (including for web-analysis purposes), please see our cookie policy.

How we obtain order info about you
When you make an account on our website, we ask for your name, address, and contact info. If you wish to buy something we also ask for payment details.

When you contact us with a comment, question, or complaint, we’ll ask for information that identifies you.

If you post to our digital channels (such as reviews or pictures) we receive the info you post.

You may choose to receive email marketing messages from us.

Why we collect and how we use this info
We need this info to: process your order, and deliver goods and services to you, in some cases the parcel deliverer needs to call you for more information about your address, process payments, and communicate with you about the status of your order.

We need your information to promptly respond to you. We may also use your feedback anonymously to improve our products and services and develop a better experience on our channels.

If you choose to receive email marketing from us, we use your data to send you information about updates, sales, new products, and the latest information. You can unsubscribe at any time.

We accept payments through PayPal, iDeal, Bancontact, SOFORT, sepa, EPS, Giropay, Przelewy24, KBC/CBC, and Belfius. When processing payments, some of your data will be passed to them, including information required to process or support the payment, such as the purchase total and billing information.

Please review the privacy policy from your payment method institute for more details. Here are the policies from PayPal Privacy Policy & iDeal Privacy Policy.

By default, WordPress/Woocommerce does not collect any analytics data. However, we do use the Google Analytics plugin to check website visitor numbers, location & page/product visits.

Social media
If you follow us on one of our social media channels, we can view some of your personal details like your name, profile photo, friends list, and other public information. If you do not want us to view this information, you can change your privacy settings on your own social media account.

Where we keep your data
Your data is kept safe at our web host Antagonist Netherlands. This webhost has received the highest ratings from Trustpilot.nl, Ispgids.com & Webhosters.nl.

How long do we store your data
We will store your details for as long as required to process your orders and possibly provide follow-up. If you would like us to delete your personal details, please send an email to: info@laitdecocostore.com

Third-party links
For your convenience and information, we may contain links to other websites that are not affiliated with us. We are not responsible for the content or accuracy of any external pages. We encourage you to review the third party’s practices and policies and make sure you understand them before you engage in any transaction. Any questions, complaints, or concerns regarding third-party services or products should be directed to them. We don’t use your data for ads on other websites and we do not share personal info with ad companies.

How we share your data
We share your shipping info with the shipping services (FedEx/TNT or PostNL) to assure that you will receive your order. If you subscribe to our newsletter we will safely store your email to our mailchimp.com account.

How we protect your data
The privacy and security of your data are important to us. We use digital security and process controls to protect your data. We constantly update our website plugins to the latest version (WordPress, Woocommerce, PHP, MySQL). To access your data we use Apple hardware with the latest Apple software updates with additional Sophos antivirus software. We need your help to keep your data safe! When you make an account, we ask you to pick a password. If you give someone else your password, it is much harder for us to keep your data safe. You should not use the same password across sites. That makes your data much less safe, and it is very hard for us to protect you from someone else’s breach. We will never ask you for your password, so if you receive anything suspicious from someone pretending to be us, don’t be tricked into giving them your data.

To order products you represent that you are at least the age of majority in your state or province of residence, or your actions on our website are supervised by a parent or legal guardian. We do not want to collect any data from minors. If we learn that we collected any such data, we will delete it.

Your rights
Our goal is to serve you. We know you want to control your data and you have the right to do so. We serve customers all over the world which means data privacy laws can differ in certain countries.

Policy changes
We may update this Policy from time to time. The latest version can always be viewed on this page.

This policy was last updated on 30 May 2022.

Contact us
Please feel free to email us if you have any questions about your privacy or our privacy policy: info@laitdecocostore.com