RETURN POLICY Lait de Coco Store

We strive to ensure that all customers are happy with their orders. However, we advise you to check the quality and the quantity within fourteen workdays. If something is not correct please send an e-mail to info@laitdecocostore.com In this case, we will provide you with a return form and instructions.

If for some reason you are not satisfied with your purchase, you have fourteen days from the date you received your item to return it. The costs and responsibility of the return shipment are at the expense of the customer (unless it is a faulty item). Items must be returned in the same condition as delivered. If goods are visibly used, worn, damaged, or incomplete we have the right to refuse returned items. Please note that if the returned item has decreased in value, for reasons other than to carefully determine whether the item fits, for instance when the item has been used, then you are liable for such a decrease in value.

Faulty items: examine the received product as soon as possible for possible shortcomings. If a delivered product does not comply with what you could reasonably expect, you must inform Lait de Coco Store of this as soon as possible, but in any case within 1 month after the discovery of the shortcomings. Email a detailed description of the shortcomings so we can respond adequately to: info@laitdecocostore.com

To avoid needless returns, make sure you read the information and view the product photos with attention. Also, note the size measurements of the item and any flaws. Please remember all our items are vintage. This always shows somewhere, even if we mention they are in excellent vintage condition.

To return your order please make sure your order details (order number, name, address) are included in your return parcel. You can send your package to:
Lait de Coco store
van Nijenrodeweg 426
1082 HJ Amsterdam
The Netherlands

Refund
The refund will take place after receipt and inspection within 14 working days from the day that your return package arrived back at the return address. We can only transfer the refund to the account where the original payment came from.

Cancel your order
If you should change your mind after placing an order and wish to cancel, please do so within 1 hour of placing the order. Otherwise, your order may be processed and shipped.

All images, photos, descriptions, and colors on the website are indicative and are only approximate, and can not lead to any compensation and/or (partial) dissolution of the agreement and/or suspension of any obligation.

Exchanges
Exchanges are only processed upon receipt of the returned item and are based on stock availability.
Please return your item(s) to us and purchase the new piece separately.